Shadow Immobiliser x SmarTrack S7 – Supplied and Fitted Nationwide

The Shadow Immobiliser x SmarTrack S7 package pairs two different kinds of vehicle security in one installation. The Shadow is a connected immobiliser that keeps the engine disabled unless an authorised Shadow Driver Detection Card is present, so a stolen, cloned or relayed key achieves nothing on its own. Alongside it, the SmarTrack S7 is a Thatcham category S7 tracker monitored 24 hours a day by the Global Telemetrics Secure Control Centre. Safe & Sound Mobile supplies and fits both systems covertly, with nationwide mobile installation at your home or workplace.

Is the Shadow Immobiliser x SmarTrack S7 Right for You?

This package suits owners who want to stop a theft happening as well as improve the odds of recovery if it does. The Shadow layer is aimed squarely at modern electronic theft — relay attacks, key cloning and key theft — because none of those methods produce the Driver Detection Card the immobiliser is looking for. The S7 layer covers the scenario the immobiliser cannot: a vehicle lifted onto a flatbed or towed away.

It is a sensible choice for performance cars, prestige saloons and SUVs, vans carrying tools, classic vehicles and vehicles kept on driveways or in shared parking. Global Telemetrics states the Shadow can be fitted to all vehicle types including classic, hybrid and electric vehicles, though installer policy can vary by model — please confirm your specific vehicle with us before booking.

If your insurer has specifically asked for a Thatcham S5 tracker with automatic driver recognition, this package is not a direct substitute, because S5 devices use their own ADR tags and are assessed to a different standard. If your insurer specifies S7, or has not specified a category at all and you simply want strong theft prevention plus monitored recovery, this package is a strong fit.

What Is Included?

• Shadow Immobiliser control unit
• Two rechargeable Shadow Driver Detection Cards and a USB charging cable
• Access to the Shadow Immobiliser app for Android and Apple devices
• SmarTrack S7 tracking device with internal battery back-up
• Access to the free Global Telemetrics app for Android and Apple devices
• Covert professional installation of both systems in a single appointment
• Nationwide mobile fitting at your home or workplace
• Commissioning of the tracker with the Global Telemetrics control centre
• Handover demonstration covering card use, Service Mode and app setup
• Safe & Sound Mobile aftercare and technical support

Key Features of the Shadow Immobiliser x SmarTrack S7

Thatcham S7 Tracker Category and Insurance Requirements

Thatcham Research was established by the motor insurance industry and introduced the security categories now used as an industry benchmark. Category S7 covers monitored stolen vehicle tracking systems that locate the vehicle and raise alerts, without requiring the driver to carry a separate recognition tag for the tracker to function.

In practice, an S7 device reports its position, monitors the vehicle’s battery and ignition status, and raises alerts to a monitoring centre that can begin locating the vehicle after a theft is reported. Insurers commonly specify S7 for vehicles above a certain value, for high-theft-risk models, and for vans, motorhomes and plant. It is also frequently requested by finance and leasing companies.

The main difference between S7 and S5 is driver identification. An S5 device includes automatic driver recognition, so an alert is raised when the vehicle moves without an authorised tag present. An S7 device does not include that function. In this package, the Shadow Immobiliser addresses driver authorisation in a different way — by refusing to let the vehicle start at all without a card — but this is immobilisation rather than Thatcham S5 tracking, and the two are not interchangeable in the eyes of an insurer.

How the Shadow Immobiliser x SmarTrack S7 Works

1. Installation. A Safe & Sound Mobile engineer fits both units out of sight, integrating the Shadow into the vehicle’s electrical system and siting the SmarTrack S7 discreetly. The tracker is then commissioned with the Global Telemetrics control centre, which verifies a live position before the engineer leaves.

2. Everyday driving. Keep a Shadow Driver Detection Card with you — in a wallet or pocket, separate from your keys. The card needs to be inside the vehicle, or immediately outside it, for the engine to start. There is no sequence to remember and nothing to press. The cards enter a sleep mode after five minutes stationary and wake as soon as they are moved.

3. Leaving the vehicle. Once you switch the ignition off, Shadow re-arms on its own — allow up to 90 seconds. From that point the engine will not start again without an authorised card, regardless of who holds the key.

4. Servicing and lending the vehicle. Service Mode is activated through the Shadow app, allowing a garage, valeter or family member to drive the vehicle without holding a card. Switch it off again when the vehicle is back with you and normal Shadow protection resumes.

5. Alerts and monitoring. In the background, the SmarTrack S7 reports to the Global Telemetrics Secure Control Centre. If the vehicle battery is disconnected, tampered with or running low, the centre is alerted and will make contact to check the vehicle is safe.

6. If the worst happens. If a vehicle is taken — most likely towed or lifted, since it cannot be driven away without a card — you report the theft to the police and to Global Telemetrics. The control centre works with police forces and independent repatriation investigators to help locate and recover the vehicle.

Monitoring, App and Subscription

Monitoring

The tracking side of this package is monitored around the clock by the Global Telemetrics Secure Control Centre, which handles monitoring in house across the UK and Europe. The alerts it acts on include vehicle battery disconnection, anti-tamper events and low vehicle battery warnings — each of which triggers contact with you to confirm the vehicle is safe.

Once a theft is confirmed, Global Telemetrics works alongside local and national police forces and uses independent repatriation investigators to assist with recovery. The Shadow element is not a monitored tracking product in its own right, although Global Telemetrics may be able to assist using the Shadow’s connected services.

App

There are two apps in this package, and they do different jobs. The Shadow app handles security control: activating and deactivating Service Mode, scheduling immobilisation, and disarming the vehicle if a Driver Detection Card is lost or its battery is flat.

The free Global Telemetrics app, available for Android and Apple devices, shows up-to-date location information for the SmarTrack S7. Historical journey data and full online account features are available on some S7 devices but not all, so please check which functions apply to the S7 unit fitted to your vehicle. If you want location, geofencing and ignition alerts tied to the Shadow itself, that is the separate Shadow Plus product and carries its own monthly subscription — ask us about it if it interests you.

Subscription

The Shadow Immobiliser requires no ongoing subscription. The SmarTrack S7 tracker does, and monitoring stops if it lapses. SmarTrack contacts you by phone or email after installation to set it up, then issues your welcome pack and installation certificate — the document most insurers ask to see. Payment goes directly to SmarTrack, not to Safe & Sound Mobile.

How Nationwide Mobile Installation Works

1. Order Your Shadow Package

Choose the Shadow Immobiliser x SmarTrack S7 package online, or call us if you would like to talk through whether S7 meets your insurer’s requirement first.

2. Arrange Your Installation

Our team contacts you to agree a date, time and location. We confirm your vehicle’s make, model and year at this stage so the engineer arrives with the right equipment. Because two systems are being fitted in one visit, please allow a longer appointment than for a tracker alone — we will confirm the expected duration when booking.

3. We Come to Your Vehicle

A Safe & Sound Mobile engineer attends your home, workplace or another agreed address anywhere on the UK mainland. There is no need to take the vehicle anywhere or arrange alternative transport.

4. Professional Installation

Both units are fitted covertly, positioned to be difficult to find and difficult to remove. Trim is refitted properly and the installation is left looking factory-standard. The SmarTrack S7 is then commissioned with the control centre, which confirms a live position.

5. Setup and Handover

Your engineer demonstrates the Shadow cards, shows you how Service Mode works, and helps you get both apps set up. SmarTrack then contacts you to arrange the tracker subscription and issue your certificate for your insurer.

Why Choose Safe & Sound Mobile for Shadow Installation?

Vehicle security only works when it is installed properly. A visible unit or an obvious wiring run undermines the whole point of a covert system, which is why we fit every Shadow and every tracker to be found by nobody but us.

We install across the full range of leading vehicle security brands, which means our advice is not tied to one manufacturer. If S7 is not the right answer for your insurer, we will tell you before you spend money rather than after. We are equally clear about running costs, so you know what the tracker subscription will be and who you pay it to before you commit.

Our mobile fitting covers UK mainland postcodes, and we also have a workshop in Chelmsford. After installation you can call us with any question about your Shadow cards, Service Mode or the app — our support does not stop when the engineer drives away. Call 01245 921133.

Customer Reviews

See what Safe & Sound Mobile customers say about our vehicle-security installation service.

Frequently Asked Questions About the Shadow Immobiliser x SmarTrack S7

Is the Shadow Immobiliser x SmarTrack S7 accepted by my insurer?

The tracker in this package is tested to Thatcham category S7 and SmarTrack is widely recognised across the insurance and finance industry. However, requirements vary between insurers, and some specify S5 rather than S7. Always check the exact category your insurer requires before ordering. Your installation certificate is issued once the SmarTrack subscription is active.

Is installation included with the Shadow Immobiliser x SmarTrack S7?

Yes. The price covers professional covert installation of both the Shadow Immobiliser and the SmarTrack S7 in a single appointment, carried out at your home or workplace anywhere on the UK mainland. It also includes commissioning of the tracker with the monitoring centre and a full handover demonstration of the Shadow cards and Service Mode.

Does the Shadow Immobiliser x SmarTrack S7 require a subscription?

Partly. The Shadow Immobiliser itself has no ongoing subscription. The SmarTrack S7 tracker does require an active monitoring subscription for the control centre service to operate, and this is paid directly to SmarTrack. Annual, two-year, three-year, duration-of-ownership and monthly Direct Debit options are available depending on the S7 device fitted.

What tracker category is the SmarTrack unit in this Shadow package?

It is a Thatcham category S7 device. S7 covers monitored stolen vehicle tracking without automatic driver recognition tags. The Shadow Immobiliser is a separate immobilisation product and does not itself hold a Thatcham tracker category. If your insurer has asked for S5, please contact us so we can recommend an alternative package.

Does the Shadow Immobiliser have a mobile app?

Yes. The Shadow app for Android and Apple devices is used to activate Service Mode when the vehicle goes in for work, to schedule immobilisation, and to disarm the vehicle if a Driver Detection Card is lost or flat. Vehicle location is shown in the separate Global Telemetrics app that comes with the SmarTrack S7.

Where can Safe & Sound Mobile install the Shadow Immobiliser x SmarTrack S7?

We offer nationwide mobile installation across UK mainland postcodes, so our engineer comes to your home, workplace or another agreed address. We also fit at our Chelmsford workshop if you would prefer to bring the vehicle to us. Let us know your postcode when booking and we will confirm availability.

What happens if I lose a Shadow Driver Detection Card or the battery goes flat?

Two rechargeable cards are supplied with a USB charging cable, and a flat card takes around 30 minutes to charge fully. If a card is lost, contact Global Telemetrics on 0800 279 6401 — the missing card is deactivated remotely and you can use the Shadow app to disarm the vehicle until replacements arrive. Keeping spare cards in a Faraday pouch is recommended.

Can the Shadow Immobiliser be moved to my next vehicle?

No. The Shadow Immobiliser cannot be transferred to another vehicle, so a new unit is needed if you change cars. The SmarTrack S7 tracker is different — SmarTrack devices can be removed and refitted to another vehicle. Contact us to arrange transfer, and speak to SmarTrack about moving or restarting the subscription.

Book Your Shadow Immobiliser x SmarTrack S7 Nationwide Installation

The Shadow Immobiliser x SmarTrack S7 package gives you two layers working on different problems. Shadow keeps the engine disabled unless your Driver Detection Card is present, which takes stolen, cloned and relayed keys out of the equation entirely. The Thatcham category S7 tracker adds 24/7 Global Telemetrics monitoring, battery and tamper alerts, and access to a recovery team if the vehicle is ever taken. Choose it if you would rather stop a theft than chase one, but want the recovery cover in place regardless. Safe & Sound Mobile fits both systems covertly in a single visit, with nationwide mobile installation at your home or workplace.